Customer service is defined by moments. We all know that, so let’s not leave one moment to chance. Here are five steps to help you create more amazing moments–and recover from awful ones–with your customers.
Are you feeling overwhelmed by too much to do? Are you tired of feeling that “today’s the day” you conquer your to-do list, only to end the day no further ahead (or worse, further behind) than when you began? Help is here.